Senior Service Manager – High-Volume Auto Team

BMW of Greensboro; Greensboro (NC); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Time Off (PTO) 10 days/year

Employee discounts

Job summary

BMW of Greensboro, part of Hudson Automotive Group, is seeking an experienced Service Manager to lead a high-volume service team and drive exceptional customer experience. You will develop, motivate, and retain a top-performing team of service advisors while delivering on goals and maintaining high customer-service standards.

Join a state-of-the-art facility within a collaborative culture, with opportunities for professional development through Hudson Academy and a comprehensive benefits

Qualifications

• Track record of success developing service departments.
• Proven experience in training, directing, and removing barriers to success.
• Prior automotive service management experience is required.

Responsibilities

• Develop and lead a high-performing service team of advisors.
• Deliver on goals while upholding customer service and satisfaction standards.
• Collaborate with other departments to build cross-functional teams.

Skills

Automotive service management

Team leadership

Training & development

Customer service excellence

Cross-functional collaboration

Job description

BMW of Greensboro, part of Hudson Automotive Group, is seeking an experienced Service Manager to lead a high-volume service team and drive exceptional customer experience. You will develop, motivate, and retain a top-performing team of service advisors while delivering on goals and maintaining high customer-service standards.

Join a state-of-the-art facility within a collaborative culture, with opportunities for professional development through Hudson Academy and a comprehensive benefits