Service & Maintenance Leader - Drive Performance & Profit

United Rentals; Dawsonville (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is the world’s largest equipment rental provider with a commitment to safe, reliable service. As a Service Manager at a United Rentals Mobile Storage branch, you’ll lead a major maintenance operation, hire and motivate a skilled team of Service Technicians, and partner with the Branch Manager to drive profitability through effective service and maintenance management.

You will coach technicians, manage staffing and budgets, and continuously improve performance metrics while

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• Valid driver’s license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes.
• Staff location adequately based on skills and workload.
• Responsible for R&M, P&L and associated costs/budget.
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control.
• Maintain knowledge of current DOT Requirements.
• Ensure training and focus to avoid preventable accidents and other DOT Citations.
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Staff management

Budgeting / P&L

Customer service

Training & coaching

DOT knowledge

Excel

Driver's license

Education

High School diploma

Trade-school degree

Bachelor's degree

Tools

Excel

Job description

United Rentals is the world’s largest equipment rental provider with a commitment to safe, reliable service. As a Service Manager at a United Rentals Mobile Storage branch, you’ll lead a major maintenance operation, hire and motivate a skilled team of Service Technicians, and partner with the Branch Manager to drive profitability through effective service and maintenance management.

You will coach technicians, manage staffing and budgets, and continuously improve performance metrics while