Maintenance Service Manager: Lead Tech Team & P&L

North American Transportation Management Institute; Odessa (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotions

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals, Inc. seeks a Service Manager to lead a major maintenance enterprise, hire and motivate a skilled team of Service Technicians, and partner with the Branch Manager to build a profitable location through strong leadership, maintenance know-how and business management.

You will drive reliability and efficiency, supervise maintenance budgets, and continuously improve service metrics while upholding a culture of safety and exceptional customer service.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor's degree preferred
• Valid driver's license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

P&L management

Maintenance knowledge

Team supervision

Communication

Safety compliance

Education

High School diploma

Trade-school degree

Bachelor's degree preferred

Tools

Excel

Job description

United Rentals, Inc. seeks a Service Manager to lead a major maintenance enterprise, hire and motivate a skilled team of Service Technicians, and partner with the Branch Manager to build a profitable location through strong leadership, maintenance know-how and business management.

You will drive reliability and efficiency, supervise maintenance budgets, and continuously improve service metrics while upholding a culture of safety and exceptional customer service.