Service Manager – Equipment Maintenance & Team Lead

United Rentals; Georgia; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Op

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is seeking a Service Manager at a Mobile Storage branch to lead a major maintenance enterprise. You will hire and motivate a team of Service Technicians and continually improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired.

Work closely with the Branch Manager to build a profitable location through leadership, service, maintenance knowledge, and sound business management.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred
• Valid driver’s license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Maintain knowledge of current DOT Requirements
• Ensure training and focus to avoid preventable accidents and other DOT Citations
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Maintenance expertise

P&L management

Team coaching

Customer service

Budgeting

DOT knowledge

Excel

Education

High School diploma

Tools

Excel

Job description

United Rentals is seeking a Service Manager at a Mobile Storage branch to lead a major maintenance enterprise. You will hire and motivate a team of Service Technicians and continually improve efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired.

Work closely with the Branch Manager to build a profitable location through leadership, service, maintenance knowledge, and sound business management.