Service Loaner Experience Specialist

Auffenberg Hyundai O'Fallon; Shiloh (IL); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

AUFFENBERG HYUNDAI SERVICE is hiring a part-time Rental Concierge to manage dealership service loaner vehicles and deliver exceptional customer experiences during service visits.

Responsibilities include verifying customer eligibility, checking licenses, ensuring full-coverage insurance, completing loaner paperwork, handling check-in/check-out, maintaining records, and coordinating vehicle availability to keep the service lane running smoothly.

Qualifications

• Customer service orientation and professional demeanor
• Detail-oriented with accuracy in records
• Ability to verify licenses and eligibility
• Strong coordination and multitasking skills

Responsibilities

• verifies customer eligibility
• checking valid driver’s licenses
• full-coverage insurance
• completes loaner vehicle
• check-in/check-out procedures
• maintains accurate records
• coordinates vehicle availability

Skills

Customer service

Attention to detail

Record keeping

License verification

Coordination

Job description

AUFFENBERG HYUNDAI SERVICE is hiring a part-time Rental Concierge to manage dealership service loaner vehicles and deliver exceptional customer experiences during service visits.

Responsibilities include verifying customer eligibility, checking licenses, ensuring full-coverage insurance, completing loaner paperwork, handling check-in/check-out, maintaining records, and coordinating vehicle availability to keep the service lane running smoothly.