Guest Loaner Experience Specialist

Paycom - ATS; Austin, Northern (TX, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Health Savings Account Contribution

Wellness Clinic

401k Matching

Parental Leave

Vacation Days

Job summary

Continental Automotive Group in Austin, TX seeks a Loaner Coordinator to provide friendly guest service, manage loaner vehicles, and keep the desk organized and efficient. You will greet guests, assist with vehicle ingress/egress, and ensure vehicles and keys are tracked accurately.

The role requires standing, driving, and multi-tasking with attention to safety. Schedule includes weekday evenings and weekend coverage, with benefits typical for a full-time position.

Qualifications

• Guest service experience is a plus.
• Must pass a criminal background check.
• Must have held a valid driver's license for at least 1 year.
• Must be at least 18 years old to be considered.

Responsibilities

• Organize keys for the day.
• Organize pick and deliveries for the day.
• Close loaner desk.
• Verify all keys and loaners are accountable.
• Ensure clean and settings are set to standards.
• Park in appropriate areas.
• Check in/out guest loaners - TSD Program.
• Check in & inspect loaners on drive.
• Remove loaners from service drive and park in appropriate area.
• Wash and vaccuum loaners (automatic wash).
• Update and verify vehicle information in TSD.
• Greet guest on drive.
• Perform guest pick up and deliveries.

Skills

Guest service experience

Valid driver's license

Multi-task

Team player

Safe driving skills

Education

High school diploma or equivalent

Job description

Continental Automotive Group in Austin, TX seeks a Loaner Coordinator to provide friendly guest service, manage loaner vehicles, and keep the desk organized and efficient. You will greet guests, assist with vehicle ingress/egress, and ensure vehicles and keys are tracked accurately.

The role requires standing, driving, and multi-tasking with attention to safety. Schedule includes weekday evenings and weekend coverage, with benefits typical for a full-time position.