Loaner Vehicle Concierge | Auto Service Support

Sonic Automotive

Santa Clara (CA)

On-site

USD 26,139 - 37,229

Full time

14 days+
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Benefits offered by this job

Medical, Dental, Vision
401k and PTO
Award winning training
Teamwork and recognition

Job summary

A prominent automotive group in Santa Clara seeks a Rental Clerk to manage loaner vehicle services. This full-time role involves ensuring vehicles are clean and ready for use, handling the check-in and check-out processes, and providing excellent customer service. Successful candidates will have strong organizational and communication skills along with a valid driver's license. Benefits include extensive training and medical coverage, with competitive pay of $23 per hour.

Qualifications

  • Must be authorized to work in the USA.
  • Valid driver's license and good driving record.
  • Ability to pass pre-employment testing including background checks.

Responsibilities

  • Ensure vehicles are clean, fueled, and ready for customer use.
  • Handle check-in and check-out process for loaner vehicles.
  • Coordinate with service department for loaner vehicles during service appointments.
  • Maintain accurate records of loaner vehicle agreements.
  • Inspect vehicles before and after use for damages.
  • Provide friendly and efficient customer service.

Skills

Organizational skills
Multitasking skills
Communication skills
Customer service abilities
Attention to detail

Job description

A prominent automotive group in Santa Clara seeks a Rental Clerk to manage loaner vehicle services. This full-time role involves ensuring vehicles are clean and ready for use, handling the check-in and check-out processes, and providing excellent customer service. Successful candidates will have strong organizational and communication skills along with a valid driver's license. Benefits include extensive training and medical coverage, with competitive pay of $23 per hour.
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