Service Leader — Train, Lead & Elevate Guest Experience

Chipotle Mexican Grill group; Rosenberg (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance (medical, dental, and

Vision insurance

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served, while training the restaurant crew to deliver excellent service.

You will supervise line operations, support food safety practices, and help with crew scheduling and development. This role emphasizes hands-on leadership in a fast-paced, customer-focused environment.

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, read, write and understand the primary language of the work location.
• Has a high school diploma.
• Has restaurant experience.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety, including hand washing, glove changes, and time/temperature checks.
• Help resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with miscellaneous office administration duties and paperwork.
• Ensure office equipment and supplies are kept in working order.

Skills

Food safety

Cash handling

Office paperwork

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served, while training the restaurant crew to deliver excellent service.

You will supervise line operations, support food safety practices, and help with crew scheduling and development. This role emphasizes hands-on leadership in a fast-paced, customer-focused environment.