Service Leader - Lead, Train & Elevate Guest Experience

Chipotle Mexican Grill; City of Long Beach (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure safe, high-quality food and excellent customer service. You will keep a clean, organized line, supervise crew, and train staff while working on your feet throughout shifts.

This role emphasizes hands-on leadership and cross-training of front-of-house crew. Responsibilities include resolving food quality issues, monitoring food safety, and supporting crew scheduling and office tasks as needed.

Qualifications

• Experience in fast-casual or quick-service environments preferred.
• Understanding of food safety guidelines and HACCP basics.
• Ability to handle cash and POS transactions accurately.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and organized; ensure equipment is functioning.
• Be on your feet during shifts; assist with tasks when not busy.
• Support training and development of front-of-house crew; participate in performance reviews.

Skills

Restaurant experience

Food safety knowledge

Cash handling

Communication skills

High school diploma

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure safe, high-quality food and excellent customer service. You will keep a clean, organized line, supervise crew, and train staff while working on your feet throughout shifts.

This role emphasizes hands-on leadership and cross-training of front-of-house crew. Responsibilities include resolving food quality issues, monitoring food safety, and supporting crew scheduling and office tasks as needed.