Service Leader: Lead Guest Experience & Team Growth

Chipotle Mexican Grill group; Sykesville (MD); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring high-quality food and safe preparation. You will supervise a restaurant crew, keep the line organized, and support training and development while ensuring policies are followed.

The role emphasizes food safety, cash handling knowledge, and effective communication. A high school diploma and restaurant experience are required, with opportunities for advancement and benefits included.

Qualifications

• Abides by Chipotle Food With Integrity policies.
• Knowledge of cash handling policies and procedures.
• Familiarity with food safety regulations and health department matters.
• Proficient with basic office paperwork and routine admin tasks.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean, organized, and stocked with functioning equipment.
• Supervise and train crew, manage breaks and line schedules.
• Resolve customer incidents and uphold excellent service standards.
• Assist with crew performance reviews and development of future leaders.
• Handle banking, cash handling policies, and routine office duties.

Skills

Food safety

Cash handling

Customer service

Office paperwork

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring high-quality food and safe preparation. You will supervise a restaurant crew, keep the line organized, and support training and development while ensuring policies are followed.

The role emphasizes food safety, cash handling knowledge, and effective communication. A high school diploma and restaurant experience are required, with opportunities for advancement and benefits included.