Service Leader: Lead Fast-Casual Service & Team Growth

Chipotle Mexican Grill group; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive guest experience by ensuring safe, quality food and a well-trained crew. The role involves maintaining an organized line, guiding frontline staff, and supporting daily operations in a fast-paced environment.

The position emphasizes food safety, crew development, and consistent customer service. Candidates should have restaurant experience and the ability to stand for long periods while clocked in.

Qualifications

• Knowledge of food safety requirements and health department policies.
• Experience handling cash and credit transactions.
• Strong customer service and interpersonal skills.
• Ability to lead and develop front-of-house crew.
• Good communication and ability to follow policies.

Responsibilities

• Ensure high-quality food is prepared and served.
• Maintain a clean, organized line and functioning equipment.
• Monitor crew breaks, shifts, and training.
• Assist with crew performance reviews and development.
• Provide excellent customer service and resolve issues.

Skills

Food safety

Cash handling

Customer service

Team leadership

Communication

Education

High school diploma

Tools

POS systems

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive guest experience by ensuring safe, quality food and a well-trained crew. The role involves maintaining an organized line, guiding frontline staff, and supporting daily operations in a fast-paced environment.

The position emphasizes food safety, crew development, and consistent customer service. Candidates should have restaurant experience and the ability to stand for long periods while clocked in.