Service Leader: Guest Experience & Food Quality Lead

Chipotle Mexican Grill group; Chesterfield (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a safe, high-quality dining experience and to lead and train restaurant crew. You will maintain a clean, efficient line and help resolve food quality issues while ensuring excellent customer service.

The role emphasizes training, scheduling, and supporting office duties, with opportunities for advancement as many managers started as Crew. A high school diploma and restaurant experience are preferred.

Qualifications

• Food safety knowledge and hands-on practice.
• Cash handling policies and procedures.
• Familiarity with health department matters.
• Ability to read/write basic office paperwork.
• Proficiency in the primary language of the work location.
• High school diploma.
• Restaurant experience.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean, organized, and equipment functional; supervise crew on task completion.
• Monitor breaks, shift changes, and line schedules; support crew training.
• Assist with crew performance reviews and development of future leaders.
• Assist with office admin duties and ensure supplies and banking policies are followed.

Skills

Food Safety

Cash Handling

Office Paperwork

Communication Skills

Restaurant Experience

Education

High School Diploma

Tools

POS System

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a safe, high-quality dining experience and to lead and train restaurant crew. You will maintain a clean, efficient line and help resolve food quality issues while ensuring excellent customer service.

The role emphasizes training, scheduling, and supporting office duties, with opportunities for advancement as many managers started as Crew. A high school diploma and restaurant experience are preferred.