Service Leader: Elevate Guest Experience & Team Growth

Chipotle Mexican Grill; Berea (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance (100% coverage for 

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also involves keeping the line organized, training the crew, and supporting operations to deliver excellent service.

The position requires a high school diploma and restaurant experience, with duties including monitoring food safety, shifts, and office tasks. Competitive benefits and advancement opportunities are offered.

Qualifications

• Proven cash handling experience and policies.
• Knowledge of food safety standards and health department rules.
• Strong customer service orientation and problem-solving skills.
• Experience in training and developing front-line staff.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean and organized with functional equipment.
• Supervise crew breaks, shifts, and meetings.
• Assist with performance reviews and developing future leaders.
• Perform office tasks such as banking, cash handling, and paperwork.
• Ensure office equipment and supplies are stocked and working.
• Monitor inventory and supply levels to meet needs.
• Provide guidance to crew on policies and procedures.

Skills

Cash handling

Food safety

Customer service

Team training

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. The role also involves keeping the line organized, training the crew, and supporting operations to deliver excellent service.

The position requires a high school diploma and restaurant experience, with duties including monitoring food safety, shifts, and office tasks. Competitive benefits and advancement opportunities are offered.