Service Leader: Elevate Guest Experience & Lead Crew

Chipotle Mexican Grill; Framingham (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food and a well-trained crew. You will keep the line organized, monitor schedules, and support cross-training across front-of-house teams.

Ideal candidates have a high school diploma and restaurant experience, with strong knowledge of cash handling and food safety, enabling effective leadership and daily operations support.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies.
• Understanding of food safety standards.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and organized with functioning equipment.
• Schedule and monitor crew breaks, shifts, and meetings.
• Coach and cross-train front-of-house crew.
• Assist with crew performance reviews.
• Assist with office administration duties and banking policies.
• Ensure supplies and office equipment are stocked and working.

Skills

Cash handling

Food safety knowledge

Customer service

Communication

Leadership

Team training

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive guest experience by ensuring safe, high-quality food and a well-trained crew. You will keep the line organized, monitor schedules, and support cross-training across front-of-house teams.

Ideal candidates have a high school diploma and restaurant experience, with strong knowledge of cash handling and food safety, enabling effective leadership and daily operations support.