Service Leader: Elevate Guest Experience & Food Quality

Chipotle Mexican Grill; Mobile (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Medical/Dental/Vision insurance

Digital tips

Paid time off

Holiday closures

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served and that the restaurant crew is well trained. The role requires standing on the line, with tasks to improve operations and service.

This position emphasizes food safety, training, and efficient restaurant management. The ideal candidate has restaurant experience, a high school diploma, and familiarity with cash handling policies, with

Qualifications

• Understand and articulate Chipotle's Food With Integrity philosophy.
• Knowledge and experience of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Speak, read, write, and understand the primary language of the work location.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety including hand washing, glove changes, time/temperature checks, shelf life monitoring, and Daily Food Safety Checklist adherence.
• Help resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties and banking policies.
• Ensure office equipment works and supplies are ordered.
• Ensure adequate quantity of supplies.

Skills

Food safety

Cash handling

Office paperwork

Language proficiency

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served and that the restaurant crew is well trained. The role requires standing on the line, with tasks to improve operations and service.

This position emphasizes food safety, training, and efficient restaurant management. The ideal candidate has restaurant experience, a high school diploma, and familiarity with cash handling policies, with