Service Lane Manager - Top Pay, Growth & Development

Hudson Automotive Group; Huntersville (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative work environment

Top compensation up to $100K+

Hudson Academy: Continuous Employee..f

Medical, Dental, Vision, and Life Ins.

401k

Paid Time Off: up to 10 PTO days/year

Employee discounts on vehicles, parts,

Job summary

Hudson Automotive Group's Honda of Huntersville is seeking an Experienced Service Lane Manager to lead the high-volume service drive and coach staff for outstanding CSI. This role requires a proven track record in developing teams, delivering goals, and maintaining top customer service standards.

You will collaborate with other departments to build strong teams and ensure smooth service processes. CDK/CRM experience is preferred, with a focus on driving guest satisfaction and loyalty.

Qualifications

• 3–5 years of previous Service Advisor experience is required.
• Previous Service Lane Management experience preferred.
• CRM software experience required (CDK experience preferred).

Responsibilities

• Energetic leader who can develop and mentor a top-performing service drive team.
• Deliver on goals while maintaining the highest standards of customer service and satisfaction.
• Collaborate with other departments to build great teams.

Skills

Leadership

Coaching

Customer service excellence

Team collaboration

Tools

CDK

CRM software

Job description

Hudson Automotive Group's Honda of Huntersville is seeking an Experienced Service Lane Manager to lead the high-volume service drive and coach staff for outstanding CSI. This role requires a proven track record in developing teams, delivering goals, and maintaining top customer service standards.

You will collaborate with other departments to build strong teams and ensure smooth service processes. CDK/CRM experience is preferred, with a focus on driving guest satisfaction and loyalty.