Service Lane Leader: Elevate Auto Service & Team Talent

In; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and Ft

Job summary

Asbury is seeking an Assistant Service Manager to help oversee the service department, technicians, and service lane at our Plano, TX location. The role supports the Service Manager, drives CSI targets, and ensures timely turnaround of parts and smooth daily operations.

The ideal candidate has 3+ years in an Automotive Service Department and in a Service Writer/Assistant Manager role, with strong communication and leadership skills.

Qualifications

• Three+ years in an Automotive Service Department.
• Three+ years as an Automotive Service Writer/Assistant Service Manager.
• CDK or automotive software experience is a plus.
• Must have a valid driver's license and be 18+.

Responsibilities

• Oversee service department alongside the Service Manager and Lane Manager.
• Ensure warranty campaigns, recalls, and updates are completed accurately.
• Promote morale and positive relationships among dealership associates.
• Train service staff in customer service, sales, CSI, and time management.
• Monitor advisors' productivity and provide feedback and improvement plans.
• Maintain high-quality service repairs and minimize comebacks through spot checks.
• Forecast goals and collaborate with Parts to ensure timely parts turnaround.

Skills

Team leadership

Communication skills

CDK experience

Automotive service background

Job description

Asbury is seeking an Assistant Service Manager to help oversee the service department, technicians, and service lane at our Plano, TX location. The role supports the Service Manager, drives CSI targets, and ensures timely turnaround of parts and smooth daily operations.

The ideal candidate has 3+ years in an Automotive Service Department and in a Service Writer/Assistant Manager role, with strong communication and leadership skills.