Service & Installations Manager

A. O. Smith Corporation; Appleton (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Medical and dental insurance

Company-sponsored life insurance

Retirement security savings plan

Disability programs

Tuition assistance

Job summary

A. O. Smith Corporation in Wisconsin is seeking a head of the service and installation team for the Clean Water Center in Appleton. You will provide day-to-day leadership, assign daily work, oversee installs, and ensure a positive customer experience at every visit.

The role requires a strong background in customer service and mechanical fields, with a track record in inventory management, budgeting, and training. This position offers comprehensive benefits and career growth opportunities.

Qualifications

• Associate degree in related field.
• Minimum 7 years of related experience.
• Experience in customer service, plumbing, HVAC or mechanical background.
• Knowledge of inventory management (ordering, receiving, physical inventory, E&O).
• Proficiency in Word and Excel.
• Preferred: Plumbing license or Restricted Appliance Plumbing License.
• Able to solve practical problems with limited standardization.
• Focus on quality control and training.
• Budgeting and sales development experience.
• Able to lift up to 50 lbs; up to 100 lbs with equipment.

Responsibilities

• Manage the service and installation team for the Clean Water Center in Appleton, WI.
• Provide day-to-day leadership, assign daily work, oversee installations, and ensure a positive customer experience with each install.

Skills

Customer service

Mechanical background

Problem solving

Quality control and training

Budgeting and sales development

Education

Associate degree in related field

Tools

Microsoft Word

Microsoft Excel

Job description

A. O. Smith Corporation in Wisconsin is seeking a head of the service and installation team for the Clean Water Center in Appleton. You will provide day-to-day leadership, assign daily work, oversee installs, and ensure a positive customer experience at every visit.

The role requires a strong background in customer service and mechanical fields, with a track record in inventory management, budgeting, and training. This position offers comprehensive benefits and career growth opportunities.