Onsite Service & Installation Manager - Appleton

A. O. Smith Corp.; Appleton, Northern (WI, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Retirement savings plan

Disability programs

Tuition assistance

Job summary

A. O. Smith Corp. in Appleton, Wisconsin, is seeking a Service Manager to lead the service and installation team at the Clean Water Center.

You will assign daily work, oversee installations, and ensure a positive customer experience with each job.

Candidates should have strong experience in plumbing/HVAC, budgeting, and inventory management; onsite, competitive benefits offered.

Qualifications

• Associate degree in related field is required.
• Minimum 7 years of related work experience.
• Experience in customer service, plumbing, HVAC, or other mechanical background.
• Knowledge of inventory management practices including ordering, receiving, physical inventory and E&O.
• Proficiency in Microsoft Word and Excel.
• Preferred but not required: Plumbing or Restricted Appliance Plumbing License.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Focus on quality control and training.
• Budgeting and sales development experience.
• Ability to lift up to 50lbs unassisted by equipment.
• Ability to utilize equipment to move up to 100lbs occasionally.

Responsibilities

• Manage the service and installation team for the Clean Water Center in Appleton, WI.
• Provide day-to-day leadership to the team including assigning daily work.
• Oversee installation and ensure a positive customer experience with each install.

Skills

Customer service

Mechanical background

Inventory management

Problem solving

Quality control

Budgeting & sales development

Lift up to 50lbs

Move up to 100lbs occasionally

Education

Associate degree in related field

Tools

Microsoft Word

Microsoft Excel

Job description

A. O. Smith Corp. in Appleton, Wisconsin, is seeking a Service Manager to lead the service and installation team at the Clean Water Center.

You will assign daily work, oversee installations, and ensure a positive customer experience with each job.

Candidates should have strong experience in plumbing/HVAC, budgeting, and inventory management; onsite, competitive benefits offered.