Service Administrator - Inspections

Cosco Fire Protection; Foster (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cosco Fire Protection, Inc. in Tukwila, WA, is seeking a Service Administrator to be the main point of contact for customers, employees and guests. You will support service operations with multi-tasking, accuracy and timely communication.

The role requires an AA degree (BA preferred), 3+ years in a customer service role, and proficiency in Word, Excel, Outlook and PowerPoint. Monday–Friday 7:00 a.m. to 4:00 p.m., with opportunities to contribute across office and field operations.

Qualifications

• AA degree required; BA preferred.
• 3+ years in a customer service role in a professional office setting.
• Must be able to work Monday through Friday 7:00 a.m. to 4:00 p.m.
• Must be positive, flexible, reliable, responsive, self-motivated, able to multi-task and work both independently and in a team environment, and under deadline pressures.
• Strong attention to detail and excellent organizational skills required.
• Good written and verbal communication skills required.

Responsibilities

• Schedule inspections work orders to ensure they are completed on time.
• Invoicing all inspection work orders daily.
• Assist with AR resolution process for inspections when required.
• Manage/ send Inspection Reports to AHJ's/ K-Drive/ GP daily.
• Process annual renewals of all Inspection agreements.
• Enter new inspection and monitoring contracts into the service system.
• Manage/ update Intents of Lien, Affidavits, Tegris, Brycer, Compliance Depot, Pinnacle, Greystar, W9, Service Agreement information for the inspections business.
• Attend Inspections WIP meetings and provide updates/ meeting minutes.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

MS Word

MS Excel

MS Outlook

PowerPoint

Organizational skills

Education

AA Degree

BA preferred

Tools

Microsoft Office Suite

Job description

Our Seattle, WA office has an exciting opportunity for a Service Administrator.

In this role you will serve as the key point of contact for our customers, employees and guests/clients. We are seeking a motivated and engaging person who enjoys multi‑tasking, learning on the job, and providing simultaneous support in a service and administrative capacity.

Job Expectations

• Schedule inspections work orders to ensure they are completed on time
• Invoicing all inspection work orders daily
• Assist with AR resolution process for inspections when required
• Manage/ send Inspection Reports to AHJ's/ K-Drive/ GP daily
• Process annual renewals of all Inspection agreements
• Enter new inspection and monitoring contracts into the service system
• Manage/ update Intents of Lien, Affidavits, Tegris, Brycer, Compliance Depot, Pinnacle, Greystar, W9, Service Agreement information for the inspections business
• Attend Inspections WIP meetings and provide updates/ meeting minutes
• Other duties as assigned

Desired Skills and Experience

• AA Degree required, BA college degree preferred
• 3 + years' experience in a customer service role and in a professional office setting preferred
• Must be able to work Monday through Friday 7:00 a.m. to 4:00 p.m.
• Must be positive, flexible, reliable, responsive, self‑motivated, able to multi‑task and work both independently and in a team environment, and under deadline pressures
• Strong attention to detail and excellent organizational skills required
• Good written and verbal communication skills required
• Candidate will be proficient in Microsoft Word, Excel, Outlook, and Power Point

Location

• Tukwila, WA (Required)

Cosco Fire Protection, Inc., is an Equal Opportunity Employer. Applications are encouraged from all persons regardless of their race, color, national origin, ancestry, sex, gender identity, marital status, domestic‑partner status, religious creed, medical/physical/mental condition, sexual orientation, Veteran status, or age.

NOTE: A drug screen and criminal background check may be required for Cosco. This position is subject to a pre‑employment background check and a pre‑employment drug test.