Service Guest Experience Concierge

Classic Toyota of Henderson; Henderson (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

401(k) matching

Career advancement

Training opportunities

Job summary

Classic Toyota of Henderson in Henderson, NC is seeking a friendly Service Guest Greeter to be the first contact for our valued service customers. You will greet guests warmly, help direct them to the right Service Advisor, and assist with check-in and general questions.

The ideal candidate has strong communication and customer service skills, a professional appearance, and the ability to multitask in a fast-paced environment.

Qualifications

• Friendly, outgoing personality with excellent customer service skills.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask in a busy environment.

Responsibilities

• Greet every customer with a warm, professional greeting.
• Direct customers to the appropriate Service Advisor.
• Assist with customer check-in and answer general questions.
• Maintain a clean, organized, and welcoming service reception area.
• Communicate with the service team to help provide a seamless customer experience.
• Assist with light administrative duties as needed.
• Support the service department in delivering exceptional customer satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Classic Toyota of Henderson in Henderson, NC is seeking a friendly Service Guest Greeter to be the first contact for our valued service customers. You will greet guests warmly, help direct them to the right Service Advisor, and assist with check-in and general questions.

The ideal candidate has strong communication and customer service skills, a professional appearance, and the ability to multitask in a fast-paced environment.