Automotive Service Concierge

Temecula Valley Toyota; Temecula (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Wellness program

Community involvement

Paid vacation & holidays

Job summary

Temecula Valley Toyota is seeking a Service Greeter Representative who warmly welcomes visitors, directs them to the appropriate Service Advisors, and supports clerical tasks for the Service department. The role requires friendly, proactive communication and a willingness to learn about vehicle service offerings.

The ideal candidate may have some customer service background and should be able to work weekends, with a pleasant, professional demeanor and strong organizational skills.

Qualifications

• No experience necessary.
• Service or hospitality industry experience a PLUS!
• Automotive experience a PLUS!
• Must be able to work weekends.
• Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
• Must have the drive, passion and confidence to be successful.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Assist the Service Advisors and provide administrative assistance as needed.
• Liaison between the service, sales and parts department.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealership's standards of productivity, and devise a strategy to meet those goals.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Bilingual a PLUS

Job description

Temecula Valley Toyota is seeking a Service Greeter Representative who warmly welcomes visitors, directs them to the appropriate Service Advisors, and supports clerical tasks for the Service department. The role requires friendly, proactive communication and a willingness to learn about vehicle service offerings.

The ideal candidate may have some customer service background and should be able to work weekends, with a pleasant, professional demeanor and strong organizational skills.