Automotive Service Greeter & Customer Experience Champion

Pinehurst-Toyota; Southern Pines (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid vacation

Job summary

Pinehurst-Toyota in Southern Pines, NC is seeking an entry-level Service Greeter to join our team. You will assist customers, coordinate write-ups with service advisors, and help ensure a smooth check-in and drop-off experience.

This position offers training, growth, and a few benefits. Full and part-time openings are available, and daily tasks include answering phones, scheduling appointments, and delivering vehicles in the service lane.

Qualifications

• Friendly and customer service focused.
• Reliable.
• Able to multi-task and work under pressure.
• Able to walk and stand for long periods of time as well as work outside.
• Computer knowledge a plus.

Responsibilities

• Work directly with the assistant service managers and assist them with write-up, updating a customer and closing the repair order.
• Verifying that the total repair meets the estimate provided to the customer.
• Ensuring all customers have an exceptional service experience.
• Occasionally move cars from the service lane to shop.
• Deliver customers vehicles back to them in the service lane.
• Handle payment from customers on occasion.
• Scheduling appointments and answering the phones.
• Full and part-time positions open.
• Driven to succeed and advance.

Skills

Customer service

Multi-tasking

Communication

Job description

Pinehurst-Toyota in Southern Pines, NC is seeking an entry-level Service Greeter to join our team. You will assist customers, coordinate write-ups with service advisors, and help ensure a smooth check-in and drop-off experience.

This position offers training, growth, and a few benefits. Full and part-time openings are available, and daily tasks include answering phones, scheduling appointments, and delivering vehicles in the service lane.