Service Growth Coordinator: Flexible Schedules

Gerry Lane Chevrolet; Baton Rouge (LA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedules

401K with company match

Health insurance

Vision/Dental/Health Insurance

Bonus incentives

Paid training

Great culture

Promote from within

Job summary

Gerry Lane Chevrolet in Baton Rouge, LA is seeking energetic individuals to join our busy Business Development Team. You will assist service customers with questions, vehicle information and setting service appointments, with in-house training focused on success.

We offer competitive pay, flexible schedules, a 401K with company match, health/dental/vision insurance and paid training, plus a great culture and opportunities for growth within the dealership.

Qualifications

• Must have customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

Responsibilities

• Answer service customer calls and establish follows-up with service appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers vehicle information, service history and warranty coverages
• Follow up with service leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions - keeping positive relationships with teammates, service team and dealership management
• Answer service calls and transfer the call to the appropriate employees
• Coordinate appointments between service and parts

Skills

Customer service

Team player

Communication

Computer skills

Job description

Gerry Lane Chevrolet in Baton Rouge, LA is seeking energetic individuals to join our busy Business Development Team. You will assist service customers with questions, vehicle information and setting service appointments, with in-house training focused on success.

We offer competitive pay, flexible schedules, a 401K with company match, health/dental/vision insurance and paid training, plus a great culture and opportunities for growth within the dealership.