Business Development Coordinator

Gerry Lane Cadillac; Baton Rouge (LA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedules

401K With Company Match

Vision / Dental / Health Insurance

Bonus Incentives

Paid Training

Great Culture

Promote From Within!

Job summary

Gerry Lane Enterprises in Baton Rouge, LA is seeking energetic individuals for our fast-paced Business Development Team. This role links buyers to their future vehicle, answering questions about vehicles and financing, with online and in-store training provided.

There is potential to work remote after a 3-6 month training period at management's discretion. We offer competitive pay, flexible schedules, a 401K with company match, health benefits, paid training, great culture, and opportunities for

Qualifications

• Experience in a customer-facing role.
• Demonstrates a team-player attitude.
• Must be prompt and courteous.
• Energetic, enthusiastic personality.
• Strong computer skills and tech-savvy.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to make an appointment or who no-show.
• Participate in team and process development sessions, maintaining positive relationships with teammates and management.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Team player

Prompt and courteous

Enthusiastic personality

Strong computer skills

Background check & drug screen

Job description

POTENTIAL TO WORK REMOTE after 3-6 month training period at management's discretion. Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years. Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you. What We Offer:

What We Offer

• Competitive Compensation
• Flexible Schedules
• 401K With Company Match
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Great Culture
• Promote From Within!

Responsibilities

• Answer customer calls and establishes follows-up with sales appointments
• Respond quickly to the internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen