Service Experience Associate - Auto Service Admin

Morrie-S-Auto-Grou; Oak Knoll (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) and Roth IRA with 4% match

Medical coverage through BCBS network

HSA and Copay plan options

Dental and vision coverage

PTO 2 weeks starting

Free life insurance

Job summary

Morrie’s Auto Group is seeking a team-oriented Service Clerk to support daily service operations at our Minnesota locations. You will book and process repair orders, prepare pre-prints, and attach necessary sheets for next-day appointments, while assisting technicians and advisors as needed.

Responsibilities include processing warranty and customer-pay orders, handling loaners, and ensuring accurate cashier reports.

Qualifications

• Strong verbal and written communication skills.
• Organized and detail oriented.
• Ability to work in a fast paced environment.
• Have a valid state driver�s license.

Responsibilities

• Book out repair orders (customer pay and warranty).
• Print pre-prints for the next day service appointments, attach walk-around sheets and Vehicle inquiry sheets.
• Perform Active Delivery with service clients.
• Print out daily FRH time sheet for Technicians.
• Print Buy Happy Rewards from completed invoice.
• Review invoices to ensure Buy Happy Rewards were completed.
• Check in loaner vehicle on SSLP system or with Enterprise.
• Answer service phone calls and make appointments if necessary.
• Print cashier closing report and reconcile the Cashier drawer.
• Count the Cashier drawer and make sure it matches the report.
• Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned).
• Assist advisors as needed.

Skills

Verbal & written communication

Organized & detail oriented

Fast-paced environment

Valid driver's license

Job description

Morrie’s Auto Group is seeking a team-oriented Service Clerk to support daily service operations at our Minnesota locations. You will book and process repair orders, prepare pre-prints, and attach necessary sheets for next-day appointments, while assisting technicians and advisors as needed.

Responsibilities include processing warranty and customer-pay orders, handling loaners, and ensuring accurate cashier reports.