Service Assistant-Minnetonka Mazda

Morrie’s 394 Hyundai; Minnetonka (MN); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

401(k) and Roth IRA program with 4%

Full medical coverage with BCBS

HSA/COPAY plan options

Dental and vision coverage

PTO accrual starting at 2 weeks

Job summary

Morrie's Minnetonka Mazda is seeking a customer-focused service coordinator in Minnetonka, MN. This full-time role handles service work orders, appointment preparation, and active delivery with clients while supporting advisors and technicians.

A valid driver's license is required, and you will coordinate with Enterprise for rental vehicles. The position offers comprehensive benefits through Morrie's Auto Group and opportunities for growth within a fast-paced, inclusive workplace.

Qualifications

• Strong verbal and written communication skills.
• Organized and detail oriented.
• Ability to work in a fast-paced environment.
• Must have a valid state driver's license.

Responsibilities

• Book-out repair orders (customer pay and warranty).
• Print pre-prints for the following day service appointments and attach walk-around sheets.
• Perform Active Delivery with service clients.
• Print and review daily technician time sheets and reports.
• Manage Enterprise check-in process for rental vehicles.

Skills

Communication

Organization

Attention to detail

Fast-paced

Driver's license

Job description

Job Details

Job Location: Morries Minnetonka Mazda - Minnetonka, MN 55305

Position Type: Full Time

Salary Range: $17.00 - $18.00 Hourly

About Us

Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent a comprehensive portfolio of top OEM brands, and we’re driven to be the most trusted choice for both our team members and customers. We invest heavily in developing our people; because when our team grows, our company thrives. That’s why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture.

Roles & Responsibilities

• Book-out repair orders (customer pay and warranty)
• Print pre-prints for the following day service appointments, attach walk-around sheets and Vehicle inquiry sheets
• Perform Active Delivery with service clients
• Print out daily FRH time sheet for Technicians
• Print Buy Happy Rewards from competed invoice
• Review invoices to ensure Buy Happy Rewards were completed
• Check in loaner vehicle on SSLP system or with Enterprise
• Complete the customer transaction
• Answer service phone calls and make appointments if necessary
• Print technician time sheet and compare to flagged time sheet at end of each day
• Book out repair orders (customer, internal and warranty)
• Assist advisors as needed
• Print Cashier closing report
• Count the Cashier drawer and make sure it matches the report
• Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned)

What Morrie's Offers

• Industry-leading 401(k) and Roth IRA programs with a 4% company match
• Full medical coverage through BCBS with their biggest network
• HSA and Copay plan options, whichever fits your needs
• Comprehensive dental and vision coverage
• PTO accrual starting at 2 weeks
• Free life insurance for all employeeslyli>
• AD&D, short- and long-term disability coverage, and voluntary life insurance
• Flexible spending plans*Some benefits are offered to full-time employees only

What You Offer

• Strong verbal and written communication skills
• Organized and detail oriented
• Ability to work in a fast paced environment
• Have a valid state driver's license

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.