Service Experience Advisor

Bentley Paramus; Caldwell (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Medical, Dental & Vision Insurance

Company Funded Life Insurance

Health & Wellness Reimbursement Program

401K & Roth Investment Options (with Employer Match!)

Paid Time Off (Vacation, Holiday & Sick)

Job summary

A local automotive dealership in Caldwell, NJ is seeking a dedicated team member to enhance customer satisfaction and support service operations. The ideal candidate possesses strong communication skills and is self-motivated. This role involves liaising with clients and technicians, ensuring effective communication and satisfaction. Benefits include competitive medical and dental insurance, paid time off, and a 401K plan.

Qualifications

• Valid Driver’s License and clean driving record.
• Willing to submit to a background check and drug screen.

Responsibilities

• Ensure each customer experience is welcoming and focused on exceptional satisfaction.
• Act as a liaison between the technician and the client.
• Proactively guide consumers through the Service process.

Skills

Excellent communication skills

Self-motivated and driven

Job description

A local automotive dealership in Caldwell, NJ is seeking a dedicated team member to enhance customer satisfaction and support service operations. The ideal candidate possesses strong communication skills and is self-motivated. This role involves liaising with clients and technicians, ensuring effective communication and satisfaction. Benefits include competitive medical and dental insurance, paid time off, and a 401K plan.