Service Advisor: Elevate Client Experience | Car Allowance

Prestige Collection; Bergenfield (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Lucrative pay

Car allowance

Remodeled facility

High-energy team

Career growth

Job summary

Prestige Collection in Bergenfield, NJ is seeking a Service Advisor to act as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience. You will educate clients on maintenance, repairs, and warranty options while working with a motivated team to support success.

The role emphasizes a positive, solutions-oriented mindset, strong communication, and the drive to own the client experience in a fast-paced environment.

Qualifications

• Minimum 2 years of experience as a Service Advisor at a dealership.
• CSI scores from the last 90 days.
• Positive, solutions-oriented mindset with a passion for customer service.
• Strong communication skills and ability to multitask in a fast-paced environment.
• Drive to take ownership of the client experience and continuously improve.

Responsibilities

• Serve as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience.
• Proactively address customer concerns and deliver solutions that exceed expectations.
• Educate clients on maintenance needs, repairs, and warranty options, prioritizing safety and satisfaction.
• Work with a highly motivated team of technicians, valets, and customer service representatives to support your success.
• Maintain outstanding CSI scores, demonstrating commitment to client delight and dealership excellence.

Job description

Prestige Collection in Bergenfield, NJ is seeking a Service Advisor to act as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience. You will educate clients on maintenance, repairs, and warranty options while working with a motivated team to support success.

The role emphasizes a positive, solutions-oriented mindset, strong communication, and the drive to own the client experience in a fast-paced environment.