Service Advisor (Keyport)

Tom's Ford; Keyport (NJ); On-site; USD 80,000 - 135,000; Full time

Benefits offered by this job

401(k) with company contribution

Family health care options

Medical, dental, vision, and life insurance

Ongoing training and development

Work-Life Balance – No Saturdays

Career Advancement

Job summary

A family-owned dealership is seeking a Service Advisor to join their team in Keyport, NJ. The ideal candidate will have experience in automotive service and a strong commitment to customer satisfaction. Responsibilities include assisting customers, advising on service needs, and coordinating repairs. Benefits include a competitive salary, 401(k) contributions, and a supportive work environment focused on employee growth. If you have excellent communication skills and are looking for a long-term career, apply today!

Qualifications

• Preferred experience as a Service Advisor or in Automotive Service.
• Excellent communication and customer service skills required.
• Ability to work in a fast-paced environment is necessary.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Advise customers on service needs and recommendations.
• Coordinate with technicians for timely repairs.
• Maintain an organized work environment.
• Follow up to ensure customer satisfaction.

Skills

Communication skills

Customer service skills

Organizational skills

Attention to detail

Positive attitude

Team-oriented mindset

Job description

Service Advisor

Keyport, NJ / Exit 117 GSP

Service Advisor - Join the Team at Tom’s Ford

Are you looking to be part of a dynamic, family‑owned dealership with a passion for exceptional customer service? Join our team at Tom’s Ford, one of the largest and most trusted service centers in the area!

We are an award‑winning dealership known for outstanding customer satisfaction, and we are currently seeking an experienced Service Advisor to help us continue our tradition of excellence.

Why Join Tom’s Ford?

• Award‑Winning Service
  Recognized for our commitment to customer satisfaction and industry‑leading standards.
• Family‑Oriented Culture
  We value our employees and treat everyone like family in a supportive, positive environment.
• Long‑Term Career Growth
  We are looking for professionals who want to build a lasting career with us.
• Great Team Environment
  Work alongside dedicated professionals who take pride in building strong customer relationships.

Responsibilities

• Greet and assist customers in a friendly, professional manner
• Advise customers on service needs, estimates, and recommendations
• Coordinate with technicians and service staff for timely repairs
• Keep customers informed on vehicle status and scheduling updates
• Maintain a clean, organized work environment
• Follow up to ensure customer satisfaction

Qualifications

• FORD EXPERIENCE Preferred
• Previous Service Advisor or Automotive Service Experience Preferred
• Excellent communication and customer service skills
• Ability to work in a fast‑paced environment
• Strong organizational and attention to detail skills
• Positive attitude and team‑oriented mindset
• Desire for long‑term career growth

What We Offer

Great Pay – Competitive salary and bonuses

Estimated Annual Earnings: $80,000 - $135,000

Benefits & Perks

• 401(k) with company contribution
• Family health care options
• Medical, dental, vision, life & ancillary insurance (per plan terms)
• Ongoing training and development
• Work‑Life Balance – No Saturdays
• No late nights (out by 5 PM)
• Career Advancement – Growth opportunities within our expanding dealership

Apply Today!

If you’re ready to grow your career with a respected, family‑owned dealership and a top‑tier service department, we’d love to hear from you.

Send your resume to: [e-mail]