Customer-First Service Advisor | Growth & Rewards

Performance CJDR Delaware; Delaware; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

TOP Level Compensation

HSA / FSA Health Plan

Dental / Vision Plan

Short / Long Term Disability

Life Insurance

Company Match Retirement

Paid Time Off

Employee Purchase program

Job summary

A leading automotive service provider in Delaware is seeking a Service Advisor to enhance customer satisfaction. The role involves greeting customers, maintaining relationships, and providing transparent price quotes. Ideal candidates should have prior experience in customer service or retail and strong problem-solving skills. This position offers career growth opportunities, competitive compensation, and a comprehensive benefits package including health and retirement plans.

Qualifications

• Prior experience in account management, customer service, or retail sales required.
• Automotive service department or dealership experience preferred.
• Strong listening and problem-solving skills are essential.

Responsibilities

• Greet customers promptly and professionally.
• Establish and maintain strong customer relationships.
• Document and deliver price quotes transparently.
• Listen to customers and review their concerns.
• Provide explanations of action plans and pricing.

Skills

Customer service skills

Problem-solving skills

Strong communication

Education

High school diploma or equivalent

Job description

A leading automotive service provider in Delaware is seeking a Service Advisor to enhance customer satisfaction. The role involves greeting customers, maintaining relationships, and providing transparent price quotes. Ideal candidates should have prior experience in customer service or retail and strong problem-solving skills. This position offers career growth opportunities, competitive compensation, and a comprehensive benefits package including health and retirement plans.