Dynamic Dispatcher: Master Scheduling & Weekly Pay

Paradox.ai by Workday - ATS; Oakwood (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Health insurance

Dental insurance

Vision insurance

401K with company matching

Paid vacation and holidays

Paid uniforms

Company-provided technology

Company-paid meals

Reward trips

Job summary

Complete Home Services is seeking a motivated Dispatcher to organize and manage daily technician schedules, ensuring timely service delivery and high customer satisfaction. You will monitor real-time status, adjust plans as needed, and act as the liaison between technicians, customers, and office staff.

The role emphasizes strong communication, attention to detail, a positive attitude, and teamwork. Eligible candidates will handle payments on installs and participate in cross-training as needed.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with accurate data entry.
• Positive attitude and ability to work with others.
• Team player who can also work independently.
• Typing skills are a plus.

Responsibilities

• Dispatch technicians to service calls.
• Answer inbound calls from customers.
• Check in equipment and packages at the warehouse.
• Call customers to schedule installation of new equipment.
• Take payments on installs and apply them to jobs.
• Communicate with technicians, customers, and office staff.
• Adjust schedules to maintain efficient service delivery.
• Perform other duties, including cross-training.

Skills

Strong written and verbal comms

Detail-oriented

Positive attitude

Team player

Typing skills

Job description

Complete Home Services is seeking a motivated Dispatcher to organize and manage daily technician schedules, ensuring timely service delivery and high customer satisfaction. You will monitor real-time status, adjust plans as needed, and act as the liaison between technicians, customers, and office staff.

The role emphasizes strong communication, attention to detail, a positive attitude, and teamwork. Eligible candidates will handle payments on installs and participate in cross-training as needed.