Service Dispatch Coordinator: Schedule & Support Technicians

Olson Plumbing & Heating, Inc.; Colorado Springs (CO); On-site; USD 31,684 - 46,838; Full time

Benefits offered by this job

401K Plan

Profit Sharing

Paid sick leave

6 paid holidays per year

Up to 2 weeks paid vacation based on tenure

Job summary

A plumbing and heating services company in Colorado Springs is seeking a Service Manager Assistant to manage technician scheduling, support service calls, and handle customer communications. The ideal candidate will have a high school diploma, experience with plumbing or HVAC, and strong organizational skills. This role offers a pay range of $23.00-$34.00 per hour depending on experience and union status, along with benefits like 401K and paid vacation.

Qualifications

• High School Diploma; Advanced Office Training preferred; Trade Experience helpful.
• Field experience preferred.
• Strong attention to detail and time management skills required.

Responsibilities

• Serve as daily point of contact for all Service Technicians.
• Assign Techs their calls and monitor progress.
• Handle payments and assist with paperwork.

Skills

Field experience

Attention to detail

Plumbing or HVAC background

Team building

Time management

Effective phone skills

Communication skills

Encouraging colleagues

Education

High School Diploma

Advanced Office Training

Job description

A plumbing and heating services company in Colorado Springs is seeking a Service Manager Assistant to manage technician scheduling, support service calls, and handle customer communications. The ideal candidate will have a high school diploma, experience with plumbing or HVAC, and strong organizational skills. This role offers a pay range of $23.00-$34.00 per hour depending on experience and union status, along with benefits like 401K and paid vacation.