Service & Dispatch Coordinator – Growth & Impact

Everon; Taunton (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Short term disability

Long term disability

Life insurance

Wellbeing benefits

Paid time off

Others

Job summary

Everon in Taunton, MA is seeking an organized administrative scheduler to coordinate service appointments and inspections, dispatch technicians, and handle billing review and contract paperwork. The role may support warehouse and office functions.

You will collaborate with Sales, Project Managers and technicians, maintain schedules, manage paperwork, and produce daily reports. A strong eye for detail and solid MS Office skills are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of administrative experience in a sales or service industry.
• Working knowledge of ERP systems preferred.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).

Responsibilities

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
• Create work orders and provide status updates to customers; follow up with technicians.
• Verify work orders are completed; review notes and close pending items.
• Complete contract paperwork and QC paperwork.
• Schedule subcontractor work and coordinate with Sales, Project Managers and technicians.
• Maintain appointment schedules and order materials/equipment as needed.
• Receive and issue materials to technicians; ensure paperwork is complete.

Education

High School Diploma or GED

Tools

ERP systems

MS Office

Job description

Everon in Taunton, MA is seeking an organized administrative scheduler to coordinate service appointments and inspections, dispatch technicians, and handle billing review and contract paperwork. The role may support warehouse and office functions.

You will collaborate with Sales, Project Managers and technicians, maintain schedules, manage paperwork, and produce daily reports. A strong eye for detail and solid MS Office skills are essential.