Service Dispatch Coordinator

Power Systems West; Fife (WA); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) savings plan

Generous paid time off

Job summary

Power Systems West in Fife, WA, seeks a Dispatch Coordinator to efficiently schedule and dispatch technicians for service maintenance and repairs. Ideal candidates will have at least 3 years of relevant experience and excellent customer service skills.

Benefits include competitive pay ranging from $30 to $40 per hour, health insurance, 401(k) savings plan, and generous paid time off. Join a growing team at a stable company with a 70-year history in the industry.

Qualifications

• 3 years of dispatching and scheduling service technicians or industry-related experience.
• Excellent internal and external customer relations skills.
• Ability to stay calm under pressure with changing priorities.

Responsibilities

• Schedule and dispatch technicians' time efficiently for various maintenance tasks.
• Prioritize and schedule service requests from customers.
• Coordinate with Accounting & Billing teams to resolve billing issues for services.

Skills

Dispatching and scheduling experience

Customer relations skills

Attention to detail

Problem-solving skills

Computer literacy in MS Office

Education

High school diploma or GED

Job description

Power Systems West in Fife, WA, seeks a Dispatch Coordinator to efficiently schedule and dispatch technicians for service maintenance and repairs. Ideal candidates will have at least 3 years of relevant experience and excellent customer service skills.

Benefits include competitive pay ranging from $30 to $40 per hour, health insurance, 401(k) savings plan, and generous paid time off. Join a growing team at a stable company with a 70-year history in the industry.