Service Dispatch & Coordination — Training & Growth

waibel; Vandalia (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical with competitive rates

Paid Dental/Vision

Paid Vacation starting at 10 days per year

8 Paid Sick Days per year

401k Match and Profit Share

Technical and Leadership Training Opportunities

Job summary

waibel is looking for a Service Coordinator Dispatcher to schedule and dispatch technicians effectively. This role is vital to keep the operations running smoothly while handling customer communications and monitoring equipment locations.

The ideal candidate will possess strong analytical and communication skills, with experience in call center or dispatching. The position offers a range of benefits including medical, dental, 401k match, and paid vacation time.

Qualifications

• High School Diploma or equivalent required.
• Proficiency in Microsoft Office tools is essential.
• Experience in call center or dispatching is preferred.

Responsibilities

• Monitor personnel or equipment locations to coordinate service.
• Handle customer calls and complaints regarding service issues.
• Schedule or dispatch workers or service vehicles as necessary.

Skills

Strong analytical skills

Excellent verbal and written communication skills

Ability to multi-task

Time management skills

Good organizational skills

Education

High School Diploma or equivalent

Call Center/Dispatching knowledge

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

waibel is looking for a Service Coordinator Dispatcher to schedule and dispatch technicians effectively. This role is vital to keep the operations running smoothly while handling customer communications and monitoring equipment locations.

The ideal candidate will possess strong analytical and communication skills, with experience in call center or dispatching. The position offers a range of benefits including medical, dental, 401k match, and paid vacation time.