Service Dispatch & Coordination Specialist

Alliance Laundry System; New York (NY); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

Alliance Laundry Systems in New York is seeking a Service Coordinator to oversee service routes, dispatch field personnel, and coordinate schedules across multiple states. You will manage records, prepare quotes, and ensure on-time, safe service delivery while maintaining strong customer communication.

The role emphasizes teamwork, efficiency, and the promotion of company products and services. The position is on-site in New York with competitive hourly compensation.

Qualifications

• High School diploma or equivalent required.
• 2+ years of related work experience in a Dispatching or scheduling environment preferred.
• Experience in telephone and email/ticketing system-based customer support preferred.
• Proficient computer skills including MS Outlook, Word, and Excel preferred.

Responsabilités

• Oversees and coordinates all schedules, routes, and resources of the Service team.
• Assign, dispatch, and allocate field personnel to projects across multiple states.
• Maintain service records, prepare quotes and invoices, and process payments.

Connaissances

Dispatching

Scheduling

Customer communication

MS Outlook

Data entry / accuracy

Formation

High School diploma or equivalent

Outils

MS Outlook

Excel

Ticketing system

CRM software

Description du poste

Alliance Laundry Systems in New York is seeking a Service Coordinator to oversee service routes, dispatch field personnel, and coordinate schedules across multiple states. You will manage records, prepare quotes, and ensure on-time, safe service delivery while maintaining strong customer communication.

The role emphasizes teamwork, efficiency, and the promotion of company products and services. The position is on-site in New York with competitive hourly compensation.