Service Director: Growth, Budgeting & Stock Options

Rush Enterprises; Springfield (MO); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401K

Stock purchase plan

Incentives for performance

Job summary

Rush Truck Centers in Missouri seeks a Service Manager to direct an efficient and profitable service department through staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.

As part of Rush Truck Centers, the largest network of commercial vehicle dealerships across the US, you will oversee budgeting, performance monitoring, technician productivity, customer relationships, recruitment collaborations with schools, pricing guidance, and

Qualifications

• High school diploma.
• Two years' service department experience in a commercial dealership environment.
• Must possess a current and valid driver license.

Responsibilities

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using appropriate reporting and tracking systems.
• Monitor technicians' daily productivity reports and corresponding payroll records.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Prepare pricing guides and maintenance menus for frequent labor operations.
• Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
• Maintain reporting systems required by general management and corporate personnel.

Skills

Service dept exp

Customer relations

Budgeting basics

Driver's license

Education

High school diploma

Job description

Rush Truck Centers in Missouri seeks a Service Manager to direct an efficient and profitable service department through staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.

As part of Rush Truck Centers, the largest network of commercial vehicle dealerships across the US, you will oversee budgeting, performance monitoring, technician productivity, customer relationships, recruitment collaborations with schools, pricing guidance, and