Service Director

LVI Associates; Dallas (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Vehicle allowance or company vehicle

Comprehensive healthcare benefits

401(k) with company match

Generous PTO and holidays

Professional development and growth

Autonomy to scale service division

Job summary

LVI Associates is partnering with a growing electrical contractor in Dallas to appoint a Service Director who will lead and expand the service division across the Dallas–Fort Worth market. The role demands operational excellence, business development acumen, and the ability to build a high‑performing team.

You will influence strategy, drive revenue growth, strengthen client relationships, and recruit and mentor future leaders while shaping a best‑in‑class service organization in a

Qualifications

• Proven experience leading electrical service operations.
• Experience as Service Director, Service Manager, Operations Manager, or similar role.
• Strong background in the electrical contracting industry.
• Demonstrated success growing service revenue and customer accounts.
• Experience managing budgets, P&L, and operational performance.
• Strong leadership, coaching, and team-building abilities.
• Excellent client-facing communication and relationship management.
• Entrepreneurial mindset with a focus on long-term growth.

Responsibilities

• Lead all aspects of the electrical service division, including operations, sales, profitability, and team development.
• Develop and execute strategic growth plans for the service business.
• Build and maintain strong relationships with existing and prospective clients.
• Oversee service managers, supervisors, technicians, and support personnel.
• Establish and monitor KPIs, budgets, and financial goals.
• Drive service revenue growth through maintenance agreements, repairs, renovations, and small projects.
• Ensure exceptional customer service and client retention across all accounts.
• Create a culture centered around safety, accountability, and operational excellence.
• Collaborate with executive leadership to identify new market opportunities.
• Recruit, mentor, and develop future leaders within the business.

Skills

Electrical service leadership

P&L management

Client relationship management

Strategic growth

Team development

Job description

Service Director | Dallas, TX

Build a Service Division. Develop People. Drive Growth.

Are you a proven leader within electrical service operations looking to make a significant impact?

An established and rapidly growing electrical contractor is seeking a Service Director to lead and expand its service division across the Dallas-Fort Worth market. This is a high-visibility leadership role for someone who combines operational expertise, business development skills, and a passion for building high-performing teams.

You'll have the opportunity to influence strategy, drive revenue growth, strengthen customer relationships, and develop a best-in-class service organization.

Key Responsibilities

• Lead all aspects of the electrical service division, including operations, sales, profitability, and team development
• Develop and execute strategic growth plans for the service business
• Build and maintain strong relationships with existing and prospective clients
• Oversee service managers, supervisors, technicians, and support personnel
• Establish and monitor key performance indicators, budgets, and financial goals
• Drive service revenue growth through maintenance agreements, repairs, renovations, and small projects
• Ensure exceptional customer service and client retention across all accounts
• Create a culture centered around safety, accountability, and operational excellence
• Collaborate with executive leadership to identify new market opportunities
• Recruit, mentor, and develop future leaders within the business

What We're Looking For

• Proven experience leading electrical service operations
• Previous experience as a Service Director, Service Manager, Operations Manager, or similar leadership role
• Strong background within the electrical contracting industry
• Demonstrated success growing service revenue and customer accounts
• Experience managing P&L responsibility, budgets, and operational performance
• Strong leadership, coaching, and team-building abilities
• Excellent client-facing communication and relationship management skills
• Entrepreneurial mindset with a focus on long-term growth

What's On Offer

Competitive executive-level compensation package

Performance-based bonus structure

Vehicle allowance or company vehicle

Comprehensive healthcare benefits

401(k) with company match

Generous PTO and holiday package

Professional development and leadership growth opportunities

Autonomy to build and scale a growing service division

Opportunity to play a key role within a respected and expanding organization

Why Consider This Opportunity?

This position is perfect for a service leader who wants more than just managing day-to-day operations. You'll have the opportunity to shape the future of a growing service business, influence company strategy, and build a team that becomes the benchmark for electrical service excellence across the Dallas market.

If you're motivated by leadership, growth, client relationships, and building something meaningful, this could be the opportunity you've been looking for.