Electrical Service Manager: Lead Team, Grow Revenue

Abstrakt Marketing Group; Dallas (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Company-provided take-home vehicle

Career advancement opportunities

Job summary

We are seeking an experienced Electrical Service Manager in Dallas to lead and grow a service operation. The role focuses on managing technicians, optimizing daily service activities, and expanding revenue with strong customer relationships.

Ideal candidates hold a Journeyman Electrician license and 5+ years in service management, with proven leadership and problem-solving skills. Excellent communication and safety compliance are essential, plus opportunities for career growth.

Qualifications

• Journeyman Electrical License minimum.
• 5+ years of experience in Electrical Service Management.
• Experience managing multiple service technicians and field personnel.
• Strong customer service, communication, and leadership skills.

Responsibilities

• Lead, mentor, and manage multiple electrical service technicians.
• Oversee daily service operations, scheduling, dispatching, and resource allocation.
• Drive department growth through customer acquisition, relationship management, and business development efforts.
• Develop and maintain strong relationships with commercial, industrial, and residential customers.
• Ensure service work is completed safely, efficiently, and in compliance with applicable codes and regulations.
• Monitor project and service performance, profitability, and key operational metrics.
• Collaborate with leadership to establish and achieve revenue, profitability, and performance goals.
• Assist in estimating, proposal development, and service agreement sales.
• Implement and maintain best practices for service delivery, customer satisfaction, and team performance.
• Utilize service management and project management software to track operations, reporting, and performance.

Skills

Leadership

Customer service

Communication

Team management

Business development

Education

Journeyman Electrical License

Tools

Procore

ServiceTitan

Microsoft Word

Microsoft Excel

Adobe Acrobat

Project Management Software

Job description

We are seeking an experienced Electrical Service Manager in Dallas to lead and grow a service operation. The role focuses on managing technicians, optimizing daily service activities, and expanding revenue with strong customer relationships.

Ideal candidates hold a Journeyman Electrician license and 5+ years in service management, with proven leadership and problem-solving skills. Excellent communication and safety compliance are essential, plus opportunities for career growth.