Director of Electrical Services

Metro Plumbing, Heating & Air; Chattanooga (TN); On-site; USD 115,000 - 140,000; Full time

Job summary

Metro Plumbing, Heating & Air is hiring a Director of Electrical Services to build and lead the Electrical Department. You’ll recruit, mentor, and manage electricians, set standards for service and installation, and drive revenue while maintaining safety and compliance.

You’ll shape the culture, recruit a winning team, and work with leadership to grow the electrical operation. This role rewards leadership with ownership-style impact and a clear growth path.

Qualifications

• Must hold the Master Electrician license.
• Strong residential electrical experience.
• Experience in leading and developing people.
• Understanding both technical and business side of electrical service.
• Sets high standards and holds people accountable.

Responsibilities

• Build and grow Metro's Electrical Department.
• Recruit, develop, and lead electricians.
• Establish service, installation, and quality standards.
• Drive department revenue and profitability.
• Coach technicians on technical excellence and customer service.
• Create accountability around performance and KPIs.
• Collaborate with leadership on strategy and growth.
• Ensure work meets licensing, code, safety, and regulatory requirements.
• Develop the next generation of electrical leaders.
• Create a department you’re proud to name.

Skills

Master Electrician license

Residential electrical experience

People leadership

Recruiting & team building

Customer service

Job description

DIRECTOR OF ELECTRICAL SERVICES

Build It. Lead It. Make It Yours.

Are you tired of being #2 in your electrical company?

Maybe you’re the person everyone depends on. You solve the problems. You train the younger electricians. You know how the department should be run—but someone else is still making the decisions.

Or maybe you’ve always dreamed of owning your own electrical company, but you don’t want to take on the financial risk, overhead, marketing costs, trucks, office staff, and headaches that come with starting from zero.

This could be the opportunity you’ve been waiting for.

Metro Plumbing, Heating & Air is looking for a Director of Electrical to help us build and lead our electrical division.

This isn’t a position where you simply inherit someone else's department and maintain it.

We want you to help build it.

You’ll have the opportunity to create the team, establish the standards, develop the culture, and help shape how Metro Electrical operates and grows.

What You'll Own

As Director of Electrical, you will be responsible for:

• Building and growing Metro's Electrical Department
• Recruiting, developing, and leading electricians
• Establishing service, installation, and quality standards
• Driving department revenue and profitability
• Coaching technicians on technical excellence and customer service
• Creating accountability around performance and KPIs
• Working alongside company leadership on strategy and growth
• Ensuring work meets licensing, code, safety, and regulatory requirements
• Developing the next generation of electrical leaders
• Creating a department you're proud to put your name on

Who We're Looking For

We're looking for someone who thinks bigger than the next service call.

You may be a Master Electrician, Electrical Manager, Service Manager, Operations Manager, or #2 leader who knows you're capable of running the entire operation.

You should be someone who:

• Holds the required Master Electrician license
• Has strong residential electrical experience
• Knows how to lead and develop people
• Understands both the technical and business side of electrical service
• Sets high standards and holds people accountable
• Can recruit and build a winning team
• Understands customer service and the residential service environment
• Wants to grow something—not simply manage what already exists

Why Metro?

Imagine having the opportunity to build your own electrical company—but starting with the resources, customers, brand, infrastructure, leadership team, marketing, and support of an established home-service company already behind you.

You bring the electrical expertise and leadership.
We'll bring the platform to help you build it.

This is your opportunity to stop being the person behind the person in charge.

It's your opportunity to lead.

Compensation

Base Salary: $115,000–$140,000+

Plus performance-based bonus opportunity and a competitive benefits package.

Compensation will be based on experience, leadership ability, licensing, and proven ability to build and grow a successful electrical operation.

Think You're Ready to Run the Show?

If you've ever caught yourself thinking:

“If this were my department, I know exactly what I'd do.”

We want to talk to you.

Come build something at Metro Plumbing, Heating & Air that you can look back on and say:

“I built that.”