Service Desk Engineer: Remote & Onsite Support

Konica Minolta Business Solutions U.S.A., Inc.; West Lebanon (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunities for career growth

Comprehensive benefits package

Remote work options available

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Service Desk Engineer to provide technical support in various locations including West Lebanon, NH. The ideal candidate should have at least 2 years of experience in a related role and possess a college degree. Responsibilities include troubleshooting technical issues both remotely and onsite, as well as maintaining user accounts and providing technical assistance to clients.

This role requires excellent communication skills and the ability to work independently or as part of a team. Join us for a long-term career with opportunities for growth in a dynamic company that values innovation and collaboration.

Qualifications

• 2+ years’ experience in a related role.
• Exceptional listening and communication skills.
• Driven to learn new products and technologies.

Responsibilities

• Provide remote technical support to clients over the phone.
• Conduct onsite technical support at client locations.
• Diagnose and resolve workstation and network issues.

Skills

Technical support

Communication skills

Helpdesk experience

Analytical skills

Problem-solving

Education

College degree

Tools

Microsoft Windows

Active Directory

VMware

Networking hardware/software

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Service Desk Engineer to provide technical support in various locations including West Lebanon, NH. The ideal candidate should have at least 2 years of experience in a related role and possess a college degree. Responsibilities include troubleshooting technical issues both remotely and onsite, as well as maintaining user accounts and providing technical assistance to clients.

This role requires excellent communication skills and the ability to work independently or as part of a team. Join us for a long-term career with opportunities for growth in a dynamic company that values innovation and collaboration.