Hybrid Service Desk Engineer - Windows & Server Support

Konica Minolta Business Solutions; South Burlington (VT); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Konica Minolta Business Solutions has an exciting opportunity for a Service Desk Engineer in South Burlington, Vermont. This role encompasses providing both remote and onsite technical support, ensuring smooth operation within Microsoft-based environments.

The ideal candidate should be passionate about technology, possess excellent communication skills, and have 1+ years of experience in a similar position. Join us for long-term career growth and be part of our dynamic team!

We offer a hybrid work model, combining three days onsite with two days remote work from home.

Qualifications

• 1+ years' experience in a related role.
• Excellent verbal and written communication skills.
• A professional appearance and strong attention to detail.

Responsibilities

• Provide remote technical support using remote control tools.
• Conduct onsite technical support as needed.
• Diagnose and resolve workstation and network infrastructure issues.
• Manage user accounts and setups.

Skills

Remote technical support

Windows operating systems

Active Directory management

Communication skills

Troubleshooting

Education

College or IT trade school degree

Technical certifications

Tools

VMware

Microsoft Hyper-V

Backup and Recovery technologies

Job description

Konica Minolta Business Solutions has an exciting opportunity for a Service Desk Engineer in South Burlington, Vermont. This role encompasses providing both remote and onsite technical support, ensuring smooth operation within Microsoft-based environments.

The ideal candidate should be passionate about technology, possess excellent communication skills, and have 1+ years of experience in a similar position. Join us for long-term career growth and be part of our dynamic team!

We offer a hybrid work model, combining three days onsite with two days remote work from home.