Remote Service Desk Engineer (Windows & Networking)

Konica Minolta Business Solutions; West Lebanon (NH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Konica Minolta Business Solutions in West Lebanon is seeking a Service Desk Engineer to provide remote and onsite technical support in a Microsoft-based environment. This role offers 3 days onsite and 2 days remote work each week.

The ideal candidate should have at least 1 year of experience, proficiency in Windows operating systems, excellent communication skills, and a solid understanding of Active Directory. Join a fantastic company dedicated to your long-term career growth.

Qualifications

• 1+ years' experience in a related role.
• Great verbal and written communication skills.
• A professional appearance and attention to detail.

Responsibilities

• Provide remote technical support to clients over the phone.
• Conduct onsite technical support at client locations.
• Diagnose and resolve workstation, server, and network issues.

Skills

Technical support

Windows operating systems

Active Directory

Communication skills

Networking hardware

Education

IT trade school degree or related years of experience

Tools

VMware

Microsoft Hyper-V

Backup and Recovery technologies

Job description

Konica Minolta Business Solutions in West Lebanon is seeking a Service Desk Engineer to provide remote and onsite technical support in a Microsoft-based environment. This role offers 3 days onsite and 2 days remote work each week.

The ideal candidate should have at least 1 year of experience, proficiency in Windows operating systems, excellent communication skills, and a solid understanding of Active Directory. Join a fantastic company dedicated to your long-term career growth.