Service Dept Team Lead - Growth, Coaching & Flex Scheduling

Meijer Inc.; Oxford (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Career development

Job summary

Meijer Inc. in Michigan is seeking a Store Manager/department leader to plan, direct, and supervise team members in daily store operations. You will mentor staff, drive customer service improvements, and help achieve sales targets while upholding company standards.

The role requires 2–3 years of retail experience with at least one year in a supervisory capacity; rotational store assignments and strong people skills are valuable. Full-time, onsite employment with Meijer Rewards benefits.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas and customer service experience helpful.
• Demonstrated ability to communicate with team members clearly.
• Demonstrated ability to resolve conflicts and manage multiple tasks.
• Ability to analyze financial and sales information to guide decisions.

Responsibilities

• Ensure courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet staffing needs.
• Promotes career paths and development, and involvement in promotion decisions.
• Document disciplinary actions and advise on discharge decisions.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional, fast and friendly customer service.
• Communicate the Meijer Friendly Initiative in team meetings and conversations.
• Mentor team members to exceed customer service and sales goals and maintain standards.
• Ensure team is trained in all job aspects and has completed required training.
• Spend most time in-store communicating with customers and team members to deliver exceptional service.
• Promotes a safe work environment and maintains reliable attendance.
• Performs other duties as assigned.

Skills

Staffing

Hiring

Succession Planning

Disciplinary Actions

P&L

Customer Service

Leadership

Mentoring

Training

Conflict Resolution

Job description

Meijer Inc. in Michigan is seeking a Store Manager/department leader to plan, direct, and supervise team members in daily store operations. You will mentor staff, drive customer service improvements, and help achieve sales targets while upholding company standards.

The role requires 2–3 years of retail experience with at least one year in a supervisory capacity; rotational store assignments and strong people skills are valuable. Full-time, onsite employment with Meijer Rewards benefits.