Service Department Lead — Hospitality-Driven Auto Care

Swickard Auto Group; Las Vegas (NV); Vor Ort; USD 95.000 - 125.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401k plan

Paid holidays

PTO

Disability coverage (optional)

Pet insurance (optional)

Zusammenfassung

Swickard Auto Group is seeking a Service Manager to lead the service department in the San Francisco Bay Area, with relocation possible based on position and dealership availability.

The role emphasizes customer satisfaction, profitability, and efficient operations, requiring strong leadership, communication, and a hospitality mindset. Candidates should have 5+ years in automotive service management, a valid driver’s license, and familiarity with Reynolds & Reynolds DMS.

Qualifikationen

• Minimum 5 years of experience in automotive service management.
• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness, optimism, curiosity, work ethic, empathy, self-awareness, integrity.
• Valid driver’s license is required.
• Experience with Reynolds & Reynolds DMS preferred.
• Strong leadership and management skills; excellent communication and interpersonal abilities.

Aufgaben

• Greet customers promptly and provide high-quality service to ensure satisfaction.
• Hire, train, and supervise service technicians; foster a positive work environment.

Kenntnisse

Leadership & management

Communication

Organizational skills

Work under pressure

HQ hospitality quotient

Valid driver license

Tools

Reynolds & Reynolds DMS

Jobbeschreibung

Swickard Auto Group is seeking a Service Manager to lead the service department in the San Francisco Bay Area, with relocation possible based on position and dealership availability.

The role emphasizes customer satisfaction, profitability, and efficient operations, requiring strong leadership, communication, and a hospitality mindset. Candidates should have 5+ years in automotive service management, a valid driver’s license, and familiarity with Reynolds & Reynolds DMS.