Service Department Coordinator - Customer-Focused Scheduler

Vadenchevroletpooler; Winston-Salem (NC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health, Dental, Vision and Life Insurance

Paid Vacation

Employee discounts on vehicles and services

Opportunities for career advancement

Job summary

A leading automotive dealership in Winston-Salem, NC is seeking a Service Department Coordinator. This full-time role involves coordinating service appointments, ensuring a professional customer experience, and supporting the service department's operations. Ideal candidates have strong communication and organizational skills, along with experience in automotive service coordination. The dealership offers a competitive compensation package, modern facilities, and opportunities for career advancement, emphasizing a supportive employee-centered culture.

Qualifications

• Prior experience in automotive service coordination or dealership operations preferred.
• A general knowledge of automobiles is required.
• Excellent communication and customer service abilities.

Responsibilities

• Coordinate daily service appointments and manage scheduling.
• Serve as the first point of contact for service customers, ensuring a welcoming and professional experience.
• Communicate effectively between customers, technicians, and management.

Skills

Customer service skills

Organizational skills

Multitasking abilities

Communication skills

Proficiency with scheduling software

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading automotive dealership in Winston-Salem, NC is seeking a Service Department Coordinator. This full-time role involves coordinating service appointments, ensuring a professional customer experience, and supporting the service department's operations. Ideal candidates have strong communication and organizational skills, along with experience in automotive service coordination. The dealership offers a competitive compensation package, modern facilities, and opportunities for career advancement, emphasizing a supportive employee-centered culture.