Service Coordinator & Work-Order Specialist

Ag-Pro Companies; Alliance (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Job summary

Ag-Pro Companies is seeking an Alliance, Ohio-based administrative support role to assist the service manager with reporting and records for the service department. You will field inquiries, open and track work orders, and maintain the service library and filing system under supervision.

The job requires basic accounting knowledge, MS Office proficiency, and a high school diploma or equivalent. The position offers full-time hours with benefits including medical, dental, vision and a 401(k).

Qualifications

• Basic knowledge of accounting practices.
• Proficiency with Microsoft Office and internet functions.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.
• High School Diploma or equivalent experience.

Responsibilities

• Assist the service manager in maintaining accurate and on-time reports and records for the service department.
• Field internal and external customer inquiries to the Service Department.
• Open work orders and maintain control until they are closed and invoiced.
• Maintain the service library and filing, updating customer profiles as needed.
• Prepare replacement orders for accessories and supplies.
• May process warranty and/or product improvement claims including charges and follow-up.
• Other duties as assigned.

Skills

Basic accounting knowledge

Office procedures

Education

High School Diploma or equivalent

Tools

Microsoft Office

Internet usage

Job description

Ag-Pro Companies is seeking an Alliance, Ohio-based administrative support role to assist the service manager with reporting and records for the service department. You will field inquiries, open and track work orders, and maintain the service library and filing system under supervision.

The job requires basic accounting knowledge, MS Office proficiency, and a high school diploma or equivalent. The position offers full-time hours with benefits including medical, dental, vision and a 401(k).