Service Coordinator & Records Specialist

Mt. Washington Pediatric Hospital; Waycross (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Paid time off

Job summary

Ag-Pro Companies is seeking an administrative assistant to support the Service Department in Waycross, GA. The role focuses on maintaining accurate reports and records and assisting with daily operations.

You will open work orders, manage the service library, update customer profiles, and help process warranty claims under the supervision of the Service Manager.

This full-time, non-exempt position requires basic accounting knowledge, MS Office skills, and a high school diploma.

Qualifications

• High School Diploma or equivalent required.
• Basic knowledge of accounting practices.
• Proficiency with MS Office and internet.
• Familiarity with office procedures.

Responsibilities

• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
• And other duties as assigned

Skills

Accounting basics

Microsoft Office

Office procedures

Mechanical terminology understanding

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Ag-Pro Companies is seeking an administrative assistant to support the Service Department in Waycross, GA. The role focuses on maintaining accurate reports and records and assisting with daily operations.

You will open work orders, manage the service library, update customer profiles, and help process warranty claims under the supervision of the Service Manager.

This full-time, non-exempt position requires basic accounting knowledge, MS Office skills, and a high school diploma.