Service Delivery Lead — Projects & Client Success

Johnson Controls; Orlando (FL); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Global advancement

Company vehicle

Referral bonuses

Benefits package

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

401(k) matching

Disability insurance

Employee assistance

Wellness program

Job summary

Johnson Controls is seeking a hands-on coordinator to lead service work orders and inspections. You will align operations, scheduling, and technical resources to deliver on customer expectations, while maintaining documentation accuracy and timelines.

We value strong leadership, clear communication, and the ability to manage multiple priorities under pressure. This full-time role offers competitive pay and comprehensive benefits in a dynamic environment.

Qualifications

• Strong leadership and decision making.
• Excellent communication and negotiation skills.
• High-level organization and time management.
• Financial and analytical acumen.
• Ability to manage multiple priorities and deadlines.
• Problem solving mindset and accountability.

Responsibilities

• Leads, plans, and executes service work orders and inspections.
• Oversees cross-functional collaboration with operations, scheduling, resources, and finance.
• Maintains documentation accuracy and tracks timelines.
• Communicates project status and risks to management and customers.
• Manages day-to-day operations to ensure customer satisfaction.

Skills

Leadership

Communication

Time management

Financial acumen

Problem solving

Accountability

Tools

None

Job description

Johnson Controls is seeking a hands-on coordinator to lead service work orders and inspections. You will align operations, scheduling, and technical resources to deliver on customer expectations, while maintaining documentation accuracy and timelines.

We value strong leadership, clear communication, and the ability to manage multiple priorities under pressure. This full-time role offers competitive pay and comprehensive benefits in a dynamic environment.